301 Principles of Management and Leadership

302 Managing a Team to Achieve Results

303 Managing Individuals to be Effective in their Role

304 Principles of Communication in the Workplace

305 Building Stakeholder Relationships using Effective Communication

306 Principles of Equaility, Diversity and Inclusive Working Practice

307 Develoing the Knowledge, Skills and Abilities of Individuals and Teams

308 Managing Volunteers

309 Responding to Conflict in the Workplace

310 Supporting Teams and Individuals through Change

311 Contributing to the Delivery of a Project

312 Managing Daily Activities to Achieve Results

313 Developing and Sharing Good Practice

314 Managing Budgets and Rescourses

315 Principles of Health and Safety in the Workplace

316 Monitoring Quality to Improve Outcomes

317 Supporting the Delivery of Customer Service

318 Managing Data and Information

319 Managing Meetings

320 Presenting for Success